Tell us what you’re noticing.

A useful first call starts with a few details

• Exact street address, unit or suite, and property type.
• Where you see moisture, water loss, a stain or another symptom.
• When it began and whether it follows fixture use or weather.
• Whether water is actively running or damage is spreading.
• Who can approve entry and inspection.
• Photos, earlier findings or recent plumbing changes.

For a condominium or shared building, include the building manager’s role and any restrictions on access to neighboring spaces or common plumbing.

Confirm the visit before you book

Ask who will perform the inspection, what tests are proposed and how much the diagnostic visit costs. Explain scheduling restrictions, request an appointment window and agree on access arrangements.

Clarify whether written findings, marking a suspected location and return visits are included. Discuss repair and finish restoration separately so the scope is clear.

Not sure which inspection to ask about?

Our Coral Gables leak detection overview connects common symptoms with inspection types. A suspected slab leak, pool water loss and sprinkler problem can require different equipment and expertise.

Appointments are discussed by phone. Ask about current hours and availability when calling.